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- GENERATIVE AI AT WORK - National Bureau of Economic Research
service sector, an industry with one of the highest rates of AI adoption (Chui et al , 2021) We examine the staggered deployment of a chat assistant using data from 5,000 agents working for a Fortune 500 software firm that provides business process software The tool we study is built on
- [2304. 11771] Generative AI at Work - arXiv. org
View a PDF of the paper titled Generative AI at Work, by Erik Brynjolfsson and 1 other authors View PDF HTML (experimental) Abstract: We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents
- Generative Ai at Work by Erik Brynjolfsson, Danielle Li, Lindsey . . . - SSRN
Brynjolfsson, Erik and Li, Danielle and Raymond, Lindsey, Generative Ai at Work (April 2023) NBER Working Paper No w31161, Available at SSRN: https: ssrn com abstract=4426942
- Generative AI at Work* | The Quarterly Journal of Economics | Oxford . . .
Consistent with our findings, Noy and Zhang (2023), Choi and Schwarcz (2023), Peng et al (2023a), and Dell'Acqua et al (2023) find that generative AI assistance compresses the productivity distribution, with lower-skill workers driving the bulk of improvements
- (PDF) Generative AI at Work - ResearchGate
Erik Brynjolfsson This person is not on ResearchGate, or hasn't claimed this research yet 2 3+ billion citations; Join for free Public Full-text 1 Available via license: CC BY-NC-ND 4 0
- (PDF) Generative AI at Work (2023) | Erik Brynjolfsson | 309 Citations
TL;DR: Noy et al as discussed by the authors examined the productivity effects of a generative artificial intelligence (AI) technology, the assistive chatbot ChatGPT, in the context of midlevel professional writing tasks
- Research — Erik Brynjolfsson
Erik Brynjolfsson, Cathy Buffington, Nathan Goldschlag, J Frank Li, Javier M iranda Robert Seamans, “ The Characteristics and Geographic Distribution of Robot Hubs in U S Manufacturing Establishments ” NBER WP 31062, March 2023
- Generative AI at Work | NBER
Revision Date November 2023 New AI tools have the potential to change the way workers perform and learn, but little is known about their impacts on the job In this paper, we study the staggered introduction of a generative AI-based conversational assistant using data from 5,179 customer support agents
- Working Papers | NBER
The NBER distributes more than 1,200 Working Papers each year Papers issued more than 18 months ago are open access More recent papers are available without charge to affiliates of subscribing academic institutions, employees of NBER Corporate Associates, government employees in the US, journalists, and residents of low-income countries
- Brynjolfsson, E. , Unger, N. (2023). The Macroeconomics of Artificial . . .
ABSTRACT: Artificial Intelligence’s (AI) pervasiveness in the world has caused fear regarding its impact and the future of economies The AI market size was estimated at about $196 6 billion in 2023 AI has the potential to be a new factor of production
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